Frequently Asked Questions
Sizing, returns, delivery, payment and international shipping — answered. If something is not covered here, reach us on +91 9737777101 or at info@houseoffashion.co.in.
What does House of Fashion sell?
House of Fashion is an Indian online clothing store specialising in women's ethnic and western wear, including sarees, kurtis, tops and jackets. The store is based in Ahmedabad, Gujarat, and ships across India and internationally.
Does House of Fashion ship internationally to NRI customers?
Yes. House of Fashion ships worldwide, including to NRI customers in the United States, United Kingdom, United Arab Emirates, Canada and Australia. International orders are arranged through a dedicated enquiry form, and shipping charges are quoted per destination before payment.
What is the return policy at House of Fashion?
Returnable items can be returned within 7 days of delivery, provided they are unworn, unwashed and have the original tags attached. Each product page states whether that specific item is returnable, as some items are marked non-returnable. Refunds are issued to the original payment method once the returned item passes inspection.
How long does delivery take?
Orders within India are typically delivered in 3 to 7 business days depending on the destination pin code. Metro cities usually receive orders faster than remote locations. A tracking link is shared once the order is dispatched.
What payment methods does House of Fashion accept?
House of Fashion accepts credit cards, debit cards, UPI and net banking through Razorpay, which handles all payment processing. Card details are never stored on the House of Fashion servers.
How do I choose the right size?
Every product page includes a size chart giving bust, waist, hip and shoulder measurements in inches for sizes XS through XXL. Measure across the fullest part of the bust and the natural waistline, then match to the chart. If measurements fall between two sizes, choose the larger size for ethnic wear such as sarees and kurtis.
Can I exchange an item for a different size?
Yes. Size exchanges can be requested from the order tracking page within the return window, subject to that size being in stock. The replacement is dispatched once the original item is collected.
How do I track my House of Fashion order?
Sign in and open the order tracking page, which shows the current stage of each order from confirmation through dispatch to delivery. A tracking link is also sent when the order ships.
How do I contact House of Fashion?
House of Fashion can be reached by phone or WhatsApp on +91 9737777101, or by email at info@houseoffashion.co.in. The business operates from Ahmedabad, Gujarat, India.
Are the product ratings on House of Fashion from real customers?
Yes. Ratings and written reviews shown on a product page are submitted by customers who purchased that item. Each product displays an average rating out of 5 alongside the total number of ratings received.
